Cancellation of the activity less than 24 hours in advance will result in the loss of 100% of the amount.
The decision to cancel due to weather or force majeure is the sole responsibility of Adventure Experience.
In case of cancellation due to weather or force majeure, a new date will be arranged, leaving the reservation open or the amount of the reservation will be refunded.
Failure to carry out the activity by the customer at the time of its start does not exempt him from paying the full amount.
Aventura Experience offers the possibility of sharing the adventure in closed groups where you can enjoy the activity exclusively.
Once the availability has been confirmed by Aventura Experience, a payment and deposit will be made at the time of contracting the activity and the rest of the amount will be paid on the day of the activity.
The company is not responsible for the loss, damage and theft or theft of customers' personal belongings.